✉ Contact
Get in Touch
Questions about your report, need a regeneration, or have feedback? We're here to help.
Common Questions
My report looks incomplete — what do I do? ›
Email
support@movingcost.ai within 7 days of purchase. Include your payment email and the cities you entered. We'll regenerate your report for free — one time per purchase.
I didn't receive my report email — what now? ›
First, check your spam/junk folder for an email from reports@movingcost.ai. If it's not there, go back to your thank-you page and re-enter your email to generate and resend. Still nothing? Email us and we'll sort it out.
Can I get a refund? ›
Reports are AI-generated immediately upon payment, so we don't offer cash refunds. Instead, if your report has a technical issue or is incomplete, we'll regenerate it for free within 7 days. This is our quality guarantee.
The cost estimates seem off — are they accurate? ›
All figures are AI-generated estimated ranges based on publicly available data as of 2026. They're designed for planning and comparison purposes, not as precise quotes. Actual costs vary by neighbourhood, lifestyle, and timing. Always verify with local sources before making major decisions.
Is the visa and tax information in my report legally accurate? ›
No — visa, tax, and immigration notes in your report are general planning context only, not legal or professional advice. Laws change frequently and your situation is unique. Always consult a qualified immigration attorney and tax advisor for your specific circumstances.
How do I generate a new plan for a different city? ›
Visit
movingcost.ai/planner and start a new plan. The free preview is always free. Each $9.90 purchase gives you one complete report for that specific move scenario.